Refunds / Exchanges
We offer a 60 day money back guarantee on any digital product purchased in the CIP Store.
If you are dissatisfied with a product, please write to email@example.com and we will issue a refund or, if you prefer, make an exchange for a product of equal value.
We offer a 60 day window for refunds on physical products that are damaged upon arrival.
Clothing items can be exchanged for color or size, if the item is unworn, in new condition, and if the customer pays $9.99 for shipping of the replacement product.
Orders of physical products can be cancelled for free, if the item has not yet shipped. To cancel an order, please write to firstname.lastname@example.org.
If the item has shipped, we will refund your order, if you contact us at the email address above and send the product back to the address we provide.